Frequently Asked Questions

From box styles and materials to custom sizes, pricing, and delivery, find quick answers to the questions we hear most.

General Information

What is your minimum order quantity (MOQ)? +

Our minimum order quantity typically starts at 100 boxes, but we can accommodate smaller runs depending on the specific requirements of your project.

Do you offer eco-friendly packaging options? +

Yes, we are committed to sustainability. We offer a wide range of eco-friendly materials, including Kraft paper and recyclable cardboard.

How long does shipping take? +

Standard shipping usually takes 8-12 business days after final design approval. Expedited shipping options are available upon request.

Design & Customization

Can I get a physical sample before placing a full order? +

Absolutely! We offer physical prototyping so you can review the design, material, and structural integrity before proceeding with mass production.

What file formats do you accept for artwork? +

We prefer high-resolution vector files such as AI, PDF, or EPS to ensure the best printing quality.

Do you provide design assistance? +

Yes, our team of expert designers can help you bring your vision to life or optimize your existing artwork for printing.

Pricing & Ordering

How do I get a quote? +

You can request a quote directly through our website by filling out the "Get a Quote" form with your specifications, or by contacting our sales team via email or phone.

Are there any hidden fees? +

No, we believe in transparent pricing. The quote you receive will include all costs associated with manufacturing and shipping.

What payment methods do you accept? +

We accept all major credit cards, PayPal, and wire transfers for larger orders.