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Have a question, need help with a project, or ready to create custom packaging? Our team is here to help you find the right solution.
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Have a question or need help choosing the right packaging from Go Custom Boxes? Feel free to reach out we're here to help.
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Office
1941 Waverly way Montgomery IL 60538
Email Us
support@gocustomboxes.comCall Us
1800-315-8441Social Media
Frequently Asked Questions
You can request a free, no-obligation quote by submitting our online inquiry form with your desired box style, dimensions (Length × Width × Depth), material, quantity, and printing preferences. Alternatively, you can contact our sales team directly via email or phone with your packaging specs.
Our standard production turnaround is typically 4 to 6 business days after you approve the final digital proof, followed by courier transit. If you are on a tight deadline, expedited rush production and priority shipping options are also available.
Yes. We provide complimentary dieline templates and free design support. Before any order goes into production, our pre-press team shares a detailed 2D/3D digital proof to make sure your artwork, dimensions, and layout match your exact expectations.
Yes. We offer digital 3D mockups, unprinted structural prototypes (to test product fit), as well as custom pre-production printed samples so you can inspect material durability, box folding, and print quality before committing to a full run.
We accept vector files in AI, PDF, and EPS formats. For raster graphics, high-resolution layered PSDs or TIFF files are accepted. Please ensure all text fonts are outlined/converted to curves and colors are configured in CMYK or specified Pantone (PMS) codes.
Yes, we offer complete custom printing setups:
4/0 Color: Full-color exterior printing with a plain kraft/white interior.
4/1 Color: Full-color exterior printing with a clean, unprinted white interior.
4/4 Color: Full-color printing on both the exterior and interior surfaces.
We also provide premium finishing options such as Spot UV, matte/gloss lamination, foil stamping, embossing, and debossing.
We provide standard free ground shipping across the United States. We also handle worldwide deliveries with competitive international air and ocean freight rates based on order volume, weight, and delivery timeline.
As soon as your order completes production quality checks and is dispatched, our logistics team sends a confirmation email containing your shipping carrier details and live tracking ID.
You can reach our customer support team directly by submitting the contact form on this page, sending an email to our official support address, or calling our direct phone line during standard business hours. Most inquiries receive a response within 2 to 4 business hours.
We have no minimum order quantity (No MOQ)! Whether you need a single prototype box to test out your design, a short run for an emerging product launch, or thousands of units for wholesale retail distribution, we cater to orders of all sizes. Tiered volume discounts are also available for larger quantities.